Privacy Policy

Introduction

At HerNutrients, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website hernutrients.com, and when you purchase our products. By using our website and services, you agree to the collection and use of information in accordance with this policy.

1. Data Collection Practices

Types of Personal Information Collected

We may collect the following types of personal information:

Name
Address
Email address
Phone number
Social media tag
Payment information
Shipping address
Order details

How Data is Collected

We collect personal information directly from users and through third-party services.

2. Purpose of Data Collection

Detailed Purposes

We use your personal information for the following purposes:

Order Processing: To process and fulfill your orders.
Marketing: To send promotional materials and newsletters, and to inform you about new products and services.
Customer Support: To provide customer support and address inquiries.
Analytics: To analyze site traffic and usage patterns to improve our services.
Others

Legal Basis for Processing

We process personal data based on the following legal grounds:

Consent: When you have given clear consent for us to process your personal data for a specific purpose.
Contractual Necessity: When processing is necessary for the performance of a contract to which you are a party.
Legitimate Interests: When processing is necessary for our legitimate interests, such as improving our services and enhancing user experience.

3. Data Sharing Practices

Third Parties

We may share your personal data with the following third parties:

Payment processors
Shipping companies
Marketing partners

Purpose of Data Sharing

Personal data is shared for the purposes of processing payments, shipping orders, and conducting marketing activities. We have Data Processing Agreements in place with these third parties to ensure your data is protected.

4. Data Storage and Security

Data Storage

Personal data is stored using Cloud Services.

Security Measures

We implement the following security measures to protect your personal data:

Access controls
Regular security audits

5. Data Retention

Retention Periods

We retain personal data for different periods depending on the type of data and the purpose for which it is collected.

Criteria for Retention

Data retention periods are determined based on legal requirements and business needs.

6. User Rights

Rights Under Applicable Laws

Users have the following rights regarding their personal data:

Right to Access: You can request access to your personal data.
Right to Rectification: You can request correction of inaccurate or incomplete data.
Right to Erasure: You can request deletion of your personal data.
Right to Data Portability: You can request a copy of your personal data in a structured, commonly used format.

Exercising Your Rights

To exercise these rights, please contact us at hello@hernutrients.com.

7. International Data Transfers

Data Transfers

We may transfer personal data outside of the user’s country or region.

Legal Mechanisms

For international data transfers, we use legal mechanisms such as Standard Contractual Clauses and, where applicable, the Privacy Shield framework.

8. Children’s Privacy

Not Intended for Children

Our website and services are not intended for use by children, and we do not knowingly collect personal data from children.

9. Cookies and Tracking Technologies

Types of Cookies and Technologies

We may use the following types of cookies and tracking technologies:

Session cookies
Persistent cookies

Purposes of Using Cookies

Cookies and tracking technologies are used for:

Essential functionality
Analytics
Marketing

Managing Cookies

Users can manage or opt out of cookies and tracking technologies through their browser settings and opt-out links provided on our website.

10. Policy Updates

Notification of Changes

We will inform users about changes to this Privacy Policy by posting the updated policy on our website.

Frequency of Updates

We update our Privacy Policy as necessary to comply with legal requirements and reflect new data practices.

11. Contact Information for Privacy Inquiries

Contact Details

For privacy-related inquiries, please contact:

Email: hello@hernutrients.com
Phone: +34645330991
Mailing Address: JOYFULBEAUTY CONCEPT S.R.L., Bucuresti Sector 5, Strada Vointei, Nr. 21, PARTER. MODUL NR.39, 052833, ROMANIA